Shipping Policy

Below you will find the average delivery time for all our packages:

  • Once an order is placed, we need 1-3 business days to process the order. During the week this takes one business day, but if you order on a Friday evening or during the weekend, it may take a little longer.
  • Once your order has been processed, it will be shipped and delivery will take an average of 8–12 business days. We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

Placing an order
The ordering process at Untitled Amsterdam is as simple as possible. First, go to the product page and add the desired product to your shopping cart. To do this, click on the black button “Add to cart”. Here it is important to check whether you have selected the correct variants. If everything is in order, click on the box “Continue to checkout”. On the information page, enter the correct address details. Make sure that all information is correct. When the information is filled in correctly, click on the button “Continue shipping”. On the “Shipping” page, you can check the entered address details. It is also pointed out that every shipment is shipped completely free of charge. As a token of our appreciation for our customers, we always pay the shipping and delivery costs. You can now continue by clicking on the box “Continue to payment”.

In the payment options you can choose from different payment methods. On Untitledamsterdam.com all payment options are SSL-encrypted, which means that you can always rely on a secure payment environment.

  • Klarna (deferred payment)
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • EPS
  • Immediately

Once you have selected the correct payment method, click on the “Complete Order” box and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have any problems with your order, you can always contact us.

Postage costs:
We pay the shipping costs for every order. All of our products are 100% free shipping. There is also no minimum order quantity required.

Sending your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as much as possible! That is why we make sure that your order is processed and shipped as soon as possible. In order to ensure that we can charge fair prices for our products, we have chosen to collect packages in large quantities and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

NB:
Like many other online stores, we are very busy and delays may occur due to the corona crisis. Please take this into account when placing your order. We will do our best to send your order as soon as possible.

To ensure your order is shipped today, please contact us by email. Our service team will be happy to advise you on the right solution.